refund listing fees from fraud sellmytimesharenow.com

jasont87 wrote:

My apologies for assuming your gender Jay Jay.

I am not asking for you to recommend my company. I think there is a happy medium between recommending my company and calling me a parasite. I am confident if you took me up on my offer you would have a different view. What do you have to lose?

What do I have to lose .... a waste of my time ..... !!!!

I will never have a different view of any upfront fee resale company .... NEVER ..... do you not understand your (all upfront fee resale companies) tarnished reputation in the media everywhere you look these days ?????

jasont87 wrote:

My apologies for assuming your gender Jay Jay.

All my screen names are cats and dogs that we formerly owned or own now.

I understand that there has been a lot of fraud in resale. I also understand that I made an offer to you to come to my office and inspect my business practices. I offered to have a senior executive from Chicago Title there to verify my claims and I offered to pay for your trip in its entirety. Rather than accepting my offer, it seems you have reverted back to name calling. It would be disingenuous for you to continue your smear campaign against my company if you're not willing to accept my offer. I am frankly not surprised. You are more interested in ranting and name calling. If you change your mind my offer stands. If I really am the scammer you claim I am it would be a great opportunity to expose me. If I am not, your readers and followers deserve to know that too. I think your readers should question your credibility if you continue the name calling and refuse to take advantage of my offer.

Considering the amount of time you spend on this forum, I find it interesting that you're so concerned about wasting your time having a meeting with me. Let me know if you change your mind. Best Regards, Jason

jasont87 wrote:

I understand that there has been a lot of fraud in resale. I also understand that I made an offer to you to come to my office and inspect my business practices. I offered to have a senior executive from Chicago Title there to verify my claims and I offered to pay for your trip in its entirety. Rather than accepting my offer, it seems you have reverted back to name calling. It would be disingenuous for you to continue your smear campaign against my company if you're not willing to accept my offer. I am frankly not surprised. You are more interested in ranting and name calling. If you change your mind my offer stands. If I really am the scammer you claim I am it would be a great opportunity to expose me. If I am not, your readers and followers deserve to know that too. I think your readers should question your credibility if you continue the name calling and refuse to take advantage of my offer.

Considering the amount of time you spend on this forum, I find it interesting that you're so concerned about wasting your time having a meeting with me. Let me know if you change your mind. Best Regards, Jason

I'm not name calling .... I'm saying that all upfront fee resale companies (if that includes your company) are not legitimate. You're only legitimate if you take your fee at closing like a home or real estate transaction .... I'm just stating FACTS.

The reason you can't take the fee after the sale is that you do not have a real estate license. Legitimate real estate brokers are not allowed to take any upfront fees ..... they get their fees at closing. What you do sell is advertising, not timeshares.

I'm here daily to warn others of the multitude of scams out there concerning timeshares. If I were a timeshare newbie I would want to know any and all information concerning timeshare scams.

I wouldn't be surprised if you haven't moved a few timeshares lately, but I would imagine that you had to practically give them away in this economy when there are literally hundreds of free or $1 timeshares on Ebay everyday of the week.

I just picked up a free timeshare week myself that's in my area, will be used every year and the seller is paying all closing costs and 2011 maintenance fees so I will owe nothing until 2012. These are the kinds of deals that are moving in the timeshare industry now .... OR high end timeshares (Marriot, Hyatt, Hilton, 4 Seasons, Disney, Starwood) that are listed at bottom feeder prices (for them) and the fact that most of those high end timeshare managements are no longer exercising ROFR as in the past.

See, I'm somewhat more savvy on the subject of timeshare than you imagined. I have owned 9 timeshare weeks in the past (all but one resale), sold nine timeshare weeks myself (before the economic crash) via internet listing sites such as Redweek and others, belonged to both RCI and II and perfomed over 30 exchanges, so I know a little something about the subject of timesharing.

I wouldn't have dreamed of paying a large upfront fee for any company to list my timeshares in a seldom seen database when I could do the same thing myself with little effort and expenditure, and my ads were seen several times daily on very popular internet ad sites such as Redweek, MyResortNetwork and I sold one on Bidshares.

Yes, some sell for pennies while others such as the hospitality branded timeshares like Marriott, Hyatt, Hilton, Starwood and others do fairly well. About 40% of retail right now. In the past month we sold a Monte Cristo in Cabo for over $60k and a Ritz Carlton for almost $100k. A fixed week in Ocean City in January on the other hand has little to no value. We are averaging over 8,000 buyer leads per month right now. Something I can substantiate.

I'd like to make two corrections. 1) Our website (sellmytimesharenow.com) is not a "seldom seen database". We average 50-80,000 visitors per day depending on season and we organically outrank Redweek for almost anything you type into Google. Try it. 2) It is well known that I also own a brokerage company called timesharebrokerservices which is licensed in the state of Florida.

Lastly, I have many developers that refer their owners to me and I offer their owners the choice of either for sale by owner or brokerage (no up-front fee). These are all things I would have been happy to show you should you have taken me up on my offer.

I'd like to propose that you stop making assumptions about my company. Particularly if you're not even willing to come see with your own eyes what we're all about (at my expense). Many of your assumptions and accusations are blatantly false.

I am not suggesting our company is perfect. No company is and operating in the timeshare resale space is particularly tough. As of this writing our BBB rating is C+. Not good enough and we are striving to improve that. Sadly, I can directly attribute more than half the complaints we've received in recent months being from recent customers that would find a thread like this and then assume they've been scammed because you tell them to file complaints with the BBB or AG before even contacting our customer service dept. Incidentally, contrary to your earlier statement, we are NOT under investigation by any state's AG office in spite of the fact that we're probably the highest profile resale company in the world and have had an office in Florida for 7 years (where 49 resale companies are under investigation). I'm not suggesting we don't sometimes have unhappy customers but the number of complaints we've had compared to our volume of business is minute if not microscopic.

So... enough is enough. either come to my office and let me show you real sales data (they're not all for a $1- our average resale is $8,000) or stop making misstatements about my company.

to other readers of this thread; if you are a current customer and are dissatisfied for any reason you should contact customer service first. If you are a current customer and are satisfied (there have been a couple on this thread) thank you for your support.

To Jay Jay - I respect your good intentions but times are changing and the secondary market is growing. I never accused you of not knowing about timeshares. I am accusing you of not knowing about my company. I will trust that you will either take me up on my offer to learn more and "be the judge" at my expense, or you will refrain from continuing to make nasty remarks and false statements about me and my business. To do anything other than one of the above wouldn't be credible.

Best Regards, Jason Tremblay

Jay Jay - a couple more things, I just went to Google and typed in "timeshares for sale" and guess what? None of the three websites you mentioned even show up on the first page. SellMyTimeshareNow is the #1 organic/non-paid listing. In fact, type in just about anything related to timeshare and tell me how SellMyTimeshareNOW ranks against the companies you've listed. I suppose you'll say this is meaningless. It is not. It is the reason I'll have 50,000 visitors to my website today. I spend millions of dollars annually making that happen. I have deep respect for Redweek. It is a great platform and my agents use it often when we can't find needed inventory on our own site. That said, in terms of exposure, in advertising you get what you pay for. There is a reason it costs more to advertise in the Washington Post (over $1,000 for a 1 inch ad Sunday only in the real estate section) than it does to advertise in the Fosters Democrat here in little Dover, NH.

Another point I want to make is that our guarantee (posted in our terms of use on our website) states that if a customer of ours sells their timeshare elsewhere (such as Redweek) before we deliver a buyer we refund our advertising fee in full. The smart seller would advertise in both places. If I sell it first (and most likely I will) the seller is happy. If I'm wrong and the seller gets a buyer from Redweek or elsewhere first they get back every dime of what they paid my company. Fair to say the least.

Lastly, something else you may not know is that ARDA put together a task force earlier this year to draft model resale legislation to better regulate the timeshare resale industry. Not only am I supportive of ARDA's model resale act but other than the former VP of Redweek and one other broker I was the only resale company on the task force. Wouldn't it be a little strange of me to spend a year co-authoring resale legislation with ARDA if I was the scammer you claim me to be?

Jay Jay - I was recently interviewed by RCI. I think you should listen to the interview. It would shed a lot of light on what my business is all about. Frankly i think it sheds a lot of light on where I believe the industry in general is going. Go to this link to listen: http://www.rciventures.com/2010/11/episode-9-customers-charge

OK. I need to finish decorating the tree with the kids. I'm done for tonight.

Best Regards, Jason Tremblay

To Jason Tremblay,

For starters I have read all 5 pages of this thread. Can you please explain how you have went from being an accredited BBB member to now not and having a generous C+ rating? Secondly, I also listed with your company over a year ago now and have dropped my price three times and nearly 5k under what an "aggressive" price was according to your broker. I have not had ANY INTEREST AT ALL in my timeshare. I HAVE contacted your customer service and they are no help whatsoever. What do they tell my EVERY TIME "lower your price." For my timeshare week it is at the lowest price for that timeshare on the site. I understand the market being and agent myself however, after a year of broken promises by your company I have filed a complaint with the BBB. In closing for someone as "busy" as you say you are you sure do spend a lot of time defending your company. I don't want any "at your expense" pitch either, I have done everything your company has asked and then some. Like Jay Jay, I want other people who were looking to sell their time to know that this company uses false phone sales pitches that don't produce.

jasont87 wrote:

Yes, some sell for pennies while others such as the hospitality branded timeshares like Marriott, Hyatt, Hilton, Starwood and others do fairly well. About 40% of retail right now. In the past month we sold a Monte Cristo in Cabo for over $60k and a Ritz Carlton for almost $100k. Jason Tremblay

Yeah right, you sold one week at Monte Cristo in Cabo for 60K when they can be bought all day long on Redweek and other internet listing sites for much less (BTW, only one week has sold on Redweek with extensive listings at Monte Cristo in Cabo and it was sold for $14K). IF you did indeed sell a week for 60K then I feel sorry for your uninformed buyer in this day of instant internet access to all information pertaining to what timeshares are selling for.

jtw3 wrote:

To Jason Tremblay,

For starters I have read all 5 pages of this thread. Can you please explain how you have went from being an accredited BBB member to now not and having a generous C+ rating? Secondly, I also listed with your company over a year ago now and have dropped my price three times and nearly 5k under what an "aggressive" price was according to your broker. I have not had ANY INTEREST AT ALL in my timeshare. I HAVE contacted your customer service and they are no help whatsoever. What do they tell my EVERY TIME "lower your price." For my timeshare week it is at the lowest price for that timeshare on the site. I understand the market being and agent myself however, after a year of broken promises by your company I have filed a complaint with the BBB. In closing for someone as "busy" as you say you are you sure do spend a lot of time defending your company. I don't want any "at your expense" pitch either, I have done everything your company has asked and then some. Like Jay Jay, I want other people who were looking to sell their time to know that this company uses false phone sales pitches that don't produce.

Their pitch is the same pitch as all other upfront fee resale scammers .... all they really want is that upfront fee then you're history.

Hi Jw3,

Jay Jay is right about one thing. Values have come down considerably over the past two years. What do you own and what is your ad number?

Incidentally, prior to this week, my last post was over a year ago. ...and the my expense pitch wasn't a pitch. My offer still stands to Jay Jay.

JW3 - if you'd like, you can email me directly at jasontremblay@sellmytimesharenow.com.

Best Regards, Jason Tremblay

By the way Jay Jay - you sure do know a lot about what Monte Christo sales occurred from Redweek owners for someone that claims to not be affiliated with Redweek......

JW3 -

Just wanted to add that it will not be a waste of your time to contact me. If you let me know what you own, I will tell you what I think it is really worth right now (know that values have dropped a lot) and if you're willing to price it at that amount I will refund your advertising fee and instead charge you a 15% commission or $1,500 whichever is greater upon the successful sale. Deal?

Please take the time to contact me.

Best Regards, Jason Tremblay

I have to say when I contacted SMTN they gave me an inflated value, swaying they had buyers waiting in the wings and give them an upfront fee. As a TUG member I knew it was a scam and told them they could take twice the fee from the sales proceeds. They demurred. I put in wild offer prices with know intention to buy just for fun and see what the response will be. i imagine others do the same. Lets all do it so Jason can have something to crow about.

I will gladly take you up on that offer, refund my money and I have no problem paying your 15% or $1500.00 upon successful sale. How do we get this process rolling. We will see if you are a man of your word.

roberts1014 wrote:

I will gladly take you up on that offer, refund my money and I have no problem paying your 15% or $1500.00 upon successful sale. How do we get this process rolling. We will see if you are a man of your word.

ebram wrote:

I have to say when I contacted SMTN they gave me an inflated value, swaying they had buyers waiting in the wings and give them an upfront fee. As a TUG member I knew it was a scam and told them they could take twice the fee from the sales proceeds. They demurred. I put in wild offer prices with know intention to buy just for fun and see what the response will be. i imagine others do the same. Lets all do it so Jason can have something to crow about.

Funny that people on this thread have such a hard time believing that people use the internet to buy timeshares. Yes, it actually does happen. And yes, those are real inquiries. In fact if you take the time to look up the individual ad numbers you'll see that many are offers for far less than asking price (not wildly inflated).

Also interesting that if you placed an ad on another website like homeaway.com (starts at $329 on up) and don't get offers people don't demand refunds. Heck even the newspaper which "crows" about their circulation and results can't offer a guarantee. The Washington Post charges over $1,000 for the smallest display ad they have in the real estate section, a couple inches, to run on a Sunday only. Don't believe me? Call them. Are they an up-front fee scam? And if your property doesn't sell do you think you get a refund?

We have the traffic and we have the buyers. The key is price. Sadly prices have come down a lot but it is also a great time to buy. People are buying.

Go to this link: http://extremetracking.com/open;ref1?login=smtn1

and scroll down to the "last 20 search engine queries and you will see in live time the last 20 people that went to our site and what they typed in to find us. Facts are facts. Over 2/3 of our web traffic is comprised of visitors that expressed a behavioral intent to either purchase or rent a timeshare not sell.

I've gained enough experience the past couple of days on this thread to know that someone will offer up that these are meaningless statistics. They are not. These are real people on the web looking for timeshare and searching our site.

jasont87 wrote:

By the way Jay Jay - you sure do know a lot about what Monte Christo sales occurred from Redweek owners for someone that claims to not be affiliated with Redweek......

Duh! All I had to do was click on Timeshares for Rent and Sale and enter Monte Cristo Cabo San Lucas .... only one has been sold and that was for $14k.

The full names are employee names. We only display the last name of the seller and buyer and do not display their location. No privacy breach.

Interesting that I would be so heavily criticized (twice on this page) for trying to respond to concerns about my company. Bizarre.

I have found time to post on this forum because I care about my company and other posters have asked me to. So I have. You will also note that prior to the past couple of days I haven't posted on Redweek or any other forum for over a year. Simply wanted to correct some of the misinformation. I found the time because I have an amazing staff of over 100 employees helping me tend to our business affairs.

That said, this will be my last post for now. It is evident that in spite of my offer to even fly the most vocal member of this forum to my office to inspect sales data, it is more fun for many to just continue taking jabs where possible and ignore facts and my good faith offers. I believe Jay Jay is afraid of what she might learn if she actually took me up on my offer. No one likes to eat crow. As I've said before, my offer stands.

I'm sure someone will respond to this post with some cleverly worded hostile remark but for now I will resist responding.

At this point, I am going to bow out of the conversation. I've said what I wanted to say. The readers can decide whether or not I'm being reasonable. For those trying to sell still, my FSBO option works well if you're priced right. That said, I also have a brokerage option. My brokerage arm is called timesharebrokerservices.com. I charge a minimum commission of $1500. I typically only offer it on weeks that sell for in excess of $3k. If you're interested shoot me a note. jasontremblay@sellmytimesharenow.com

Best Regards to you all, Jason Tremblay

Bottom line, Jason, if your company charges an upfront fee to someone who merely lists their timeshare with you ..... then your company is a scam, just like all other upfront fee resale companies.

Any fees should be taken at closing .... that's about as plain as I can state it .... your defending of your upfront fee company is worthless if you do not change your business model.