I made reservation to stay 12/24/05 & 12/25/05 I paid in full $350.00 for the 2 nights, upon arrival we were taken to a dark, dreary room...
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I made reservation to stay 12/24/05 & 12/25/05 I
paid in full $350.00 for the 2 nights, upon
arrival we were taken to a dark, dreary room
down 2 flights of stairs, no balcony a dirty
window and you would have to stand to look out.
We of course refused the room, if we did not
upgrade we would loose the money paid because
they state no refunds on cancellations. We
upgraded at a cost of another $150.00 this got
us a room in the main building down from the
registration desk.
It was not clean, did have a balcony, all
furnishing were cheap. Plastic chairs on balcony
cost approx. $5.00 uncomfortable. The entire
room was uncomfortable.
Due to its location it was noisy and if you ran
the a/c to deaden the noise you could not have
open the slider to the balcony. There was no
setting on the a/c it was either on or off so
you froze.
The pool area also had cheap plastic furniture.
I guess they think that because it is Mexico we
should just accept cheap. It was just a bad
experience having just come from a week at a
5*** that did not cost as much we were depressed
to say the least. We go to Cabo often and have
eaten at the Finisterra and enjoyed the view
seeing all the upgrades we expected upgrades in
the room as well. I over heard similar
complains from others. It was a real
dissapointment. It felt like a bait and switch
deal. Holiday or not paying almost $250.00 per
night I expected more, we will never stay their
again.